Our goal is to offer our guests a full set of services, listed below.

Please, contact Reception if you need a service or information. Hotel reception will gladly provide you with 24-hour assistance. In case the service you need is not listed, let us know, and we will do our best to help.

We are glad to offer you the following services:

  • Minibar *
  • Safe in guest room
  • Visa support *
  • Russian and foreign guests passport registration
  • Wake-up call
  • Message delivery to guest room
  • Luggage storage (check-in and check-out days)
  • Ambulance call
  • First aid kit
  • Iron and ironing board
  • Extra linen and towels *
  • Extra room cleaning *
  • Umbrella on a rainy day
  • Sewing kit

Internet and Telephone services

  • Wi-fi Internet in rooms and public areas
  • Free phone calls to St.Petersburg phone numbers (except paid services numbers) long-distance/ international phone calls and St.Petersburg paid services numbers *

Business centre services

  • A-4 Copying and scanning *
  • incoming/outgoing mail and fax messages *

Concierge services

  • Taxi
  • Restaurant reservations
  • Sightseeing tours *
  • Theatre/concert/circus tickets with delivery *
  • Airplane and train tickets with delivery *
  • Airport transfers and car with driver rentals *

Bank services

  • Bank services / currency exchange *
  • Professional bodyguards *
  • Miscellaneous
  • Laundry/pressing *
  • Conference services*
  • Guarded parking (Please, make a reservation in advance) *

* Paid service!

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